Terms of Service

You must be at least 18 years old, legally able to enter into binding contracts, and authorized to do so on behalf of any business or organization you represent. If you’re accepting on behalf of a business, “you” throughout these Terms means both you personally and that business.

You also accept the in-platform working agreement presented during onboarding, which adds operational expectations on top of these Terms (asset delivery timelines, approval-response targets, the data-protection commitment, and the lawful-use declaration). Where the two conflict, these Terms govern.

Yancey’s Marketing Agency is a managed marketing platform that produces and publishes content, runs campaigns, and reports performance across connected social and advertising channels on your behalf. Specific deliverables and cadence depend on the plan you select.

We commit to the system, the cadence, and the quality of the work. We do not guarantee specific outcomes such as follower count, leads, sales, revenue, ranking, monetization eligibility, or any other metric. Platforms change algorithms, audiences vary, and performance is influenced by factors outside our control. Estimates and projections shown anywhere in the Service are illustrative, not promises.

We may add, change, or discontinue features at any time. We’ll give reasonable notice for material changes that materially reduce a feature you actively rely on.

Plans are billed monthly or annually depending on the cadence you select. Fees are displayed in U.S. dollars and exclude applicable taxes, which you are responsible for. Ad spend is separate — you fund ad accounts directly with the platforms (Meta, Google, TikTok, etc.). We do not mark up media costs.

New accounts may receive a free trial. Unless you cancel before the trial ends, your plan automatically begins billing on the first day after the trial.

You may cancel anytime from your account settings. Cancellation takes effect at the end of your current billing period; the Service remains available through that date.

Fees already paid are non-refundable except where required by law. We do not pro-rate partial periods. If we terminate your account for cause (see Termination), no refund is issued.

We may adjust pricing for new billing periods with at least 30 days’ notice. Continued use after a price change constitutes acceptance.

By using the Service you confirm that the business named on your account is legitimate, operating legally in its jurisdiction, and that you are authorized to enter into this agreement on its behalf.

You will not use the Service to plan, conduct, promote, finance, or facilitate:

• Any activity that is illegal in your jurisdiction or in the United States.
• Criminal enterprises, money laundering, human trafficking, or fraudulent schemes.
• Business with sanctioned entities or in comprehensively sanctioned jurisdictions. You confirm that neither you nor your beneficial owners appear on the U.S. Treasury OFAC SDN list (or any equivalent sanctions list).
• Recruitment, glorification, or financing of any designated terrorist organization.

The Service will not produce or publish content promoting any of the following categories:

• Illegal weapons sales or promotion of weapons obtained outside legal channels. Licensed firearms dealers and retailers operating in compliance with applicable law are permitted.
• Illegal drugs and unregulated psychoactive substances
• Human exploitation
• Wildlife trafficking
• Fraudulent or unlicensed financial services
• Malware, hacking-for-hire, stalkerware
• Terrorism glorification or recruitment

You are responsible for keeping the connected social and ad accounts in compliance with each platform’s own terms. Suspensions or bans on those platforms do not void your obligations to us.

You retain ownership of brand assets, customer data, and any content you provide. You grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, adapt, and distribute that content solely for the purpose of operating the Service on your behalf.

Content the Service produces specifically for your account (posts, ads, video, email copy) is yours to use. We retain the right to use anonymized, aggregated patterns derived from your account’s performance to improve the Service.

The Service itself — including software, designs, methodologies, brand, and documentation — is owned by us. You receive a limited, non-transferable right to use it during your subscription. You will not reverse engineer, resell, or sublicense the Service.

Customer data you share with us — contact lists, lead records, audience information — is handled under our data-protection commitment:

• Used only for your campaigns. Targeting, segmentation, retargeting, and reporting attached to your account.
• Never sold to data brokers, ad networks, partners, or anyone — for any reason.
• Never used to market our own services to your customers.
• Never shared outside campaign execution. Only the platforms required to run your campaigns receive the minimum data necessary.
• Handled in compliance with GDPR, CCPA, and other applicable privacy laws, including data subject access, deletion, and portability requests.
• Returned or deleted within 30 days of cancellation upon written request.

We use industry-standard security practices including TLS in transit and encryption at rest. No system is fully invulnerable, and you are responsible for keeping your account credentials secret.

The Affiliate Program has its own affiliate agreement, captured during the affiliate signup flow. Commissions are paid on management fees only — never on a referred client’s ad spend. Self-referral, duplicate signups, and other forms of abuse result in commission forfeiture and account termination per the affiliate agreement.

You may terminate your subscription at any time through your account settings. See Subscriptions, billing, and cancellation for refund details.

We may suspend or terminate your account immediately, without refund, for: violation of Acceptable use & lawful conduct; credible suspicion of the same, pending review; non-payment after notice; or any activity that we reasonably believe exposes us, our other clients, or third parties to legal, financial, or reputational risk.

Upon termination, your access to the Service ends. Customer data is returned or deleted on request within 30 days as described in Data protection.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, that defects will be corrected, or that the Service will produce any specific business outcome.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS IS LIMITED TO THE FEES YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

We will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — including lost revenue, lost profits, lost data, or business interruption — even if we have been advised of the possibility of such damages.

Some jurisdictions don’t allow the exclusion or limitation of certain damages, so the above may not apply to you in full.

You agree to defend, indemnify, and hold harmless Yancey’s Marketing Agency, its affiliates, and their respective officers, directors, employees, and agents from any claim, demand, or damage — including reasonable attorneys’ fees — arising from your use of the Service, your content, or your violation of these Terms.

Yancey’s Marketing Agency LLC is a Florida limited liability company. These Terms are governed by the laws of the State of Florida, USA, without regard to conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Service will be resolved exclusively in the state or federal courts located in the State of Florida, and you consent to personal jurisdiction there.

Before filing any claim, you agree to first contact us at contact@yanceysmarketingagency.com and attempt good-faith resolution for at least 30 days.

We may update these Terms from time to time. Material changes will be announced via in-platform notice and/or email at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance of the updated Terms. The current version is always posted at /terms.

These Terms, together with the working agreement and any plan-specific addenda, constitute the entire agreement between you and us regarding the Service.

If any provision is found unenforceable, the remaining provisions stay in full force.

You may not assign these Terms without our prior written consent. We may assign them without restriction, including in connection with a merger, acquisition, or sale of assets.

Notices to you will be sent to the email on your account. Notices to us must be sent to contact@yanceysmarketingagency.com.