Strategy call.
Thirty minutes. We listen to your offer, your current call volume, your qualification standard, and what’s breaking today. If we’re a fit, we move forward. If we’re not, we’ll tell you — and likely point you toward someone who is.
Sales Department
Marketing makes the phone ring.
We answer the conversation.
A managed Sales Department for owners who would rather not send a caller to voicemail again. We answer your business line, ask the questions you would ask, and hand the callers worth your time straight to a closer. You buy a block of call minutes each month — cheaper than putting another person on payroll, and a great deal better than letting it ring through to voicemail.
Fit
If your phone rings, this is for you.
Most businesses don’t lose customers because the product was wrong. They lose them to a call nobody picked up, a message nobody returned, and a caller who found somebody else by Thursday. That is as true of a one-person shop as it is of a company with twenty people on the payroll. The only thing that changes is how many calls go missing.
Owners we answer the phone for:
- You’re the only person who answers, and you’d rather not miss the next one while you’re finishing this one.
- You just opened, and you want the phone answered properly from the first week rather than once you can afford to hire.
- Calls come in while you’re with a customer, under a sink, in a chair, or driving.
- You’ve watched warm leads go cold because nobody picked up before they moved on.
- Your best people are stuck answering the same three questions before they can get to the real conversation.
- Your marketing is producing more conversations than anyone can return the same day.
The price is further down this page. Read it and decide for yourself whether it’s worth it against what a missed call costs you — you don’t need our permission and we’re not going to tell you you’re not ready. If you’d rather talk it through, the strategy call is thirty minutes and anyone can book it.
What we run for you
The shape of the service.
Inbound coverage.
Calls to your business line are answered by our staff, on the hours you set — including the evenings and weekends most businesses let go to voicemail. Whether you pick up or not, the call gets answered.
Qualification against your script.
During onboarding, we capture the exact questions your team needs answered before a call gets your time — pricing, timeline, geography, deal size, whatever your filter is. Callers are qualified against your filter before warm transfer.
Warm closer hand-offs.
Callers who meet your criteria go straight to a closer — yours or ours, depending on the size of the deal. The ones who aren’t ready yet aren’t thrown away; they go back into follow-up so you can reach them later. How closers get paid is in the next section.
Honest usage reporting.
Dashboard updates every month: minutes consumed, top-up balance, qualified-call counts, overage status — visible in the dashboard, and explainable on request. If there’s ever a number you don’t understand, we’ll walk you through it.
Closing model
Our closers get paid for the close — not for being on the phone.
Two compensation structures, depending on deal size. Both protect closer effort on smaller wins and align incentive with your outcome on larger ones. Smaller deals run on commission; high-ticket deals run on a flat fee per held strategy call.
The structure that applies to your business gets walked through on the strategy call, and the full picture — the rates, thresholds, and structure — sits in your dashboard once you engage. You’ll have visibility into what’s being paid out and why.
The engagement
Four steps from strategy call to live coverage.
Onboarding.
Your script, qualification criteria, and routing rules get captured and handed to our team. Coverage hours confirmed against your business. Coverage typically goes live within the first couple of weeks of signing, calibrated to your onboarding pace.
Coverage live.
Your inbound line starts answering through our managed coverage. Calls qualified, routed, logged. Operator dashboard shows the live picture — calls, minutes, and transfers visible as they happen.
Monthly visibility.
Usage panel updates every month: minutes consumed, top-ups, overage, closer commissions — the relevant numbers for the month. Move up, buy more minutes, or scale back at the end of any month. No contracts. Month-to-month.
Investment
Starting at $1,997/mo for YMA clients · $2,997/mo standard.
What you pay depends on how many call minutes you use in a month. Operators often start at the entry tier and scale up after the first month of real coverage tells us where the volume actually lives. Detailed allocation, top-ups, overage, and closer compensation are walked through in the strategy call — and visible in your dashboard once you engage.
From the founder
“I built this Sales Department because I watched too many marketing wins go cold on a missed call. Not lost leads — won leads that nobody got back to. Every one of those was paid for twice: once to make the phone ring, and again in the customer who went somewhere else.”
— Les Yancey, Founder · Disabled Navy veteran
The next step
The first step is a 30-minute call.
Whether the Sales Department turns out to be the right next move or not, the call is worth it. You’ll get a real read on your current call volume, what looks to be bottlenecking the work, and whether we’re the team you’d want answering your phones. If we’re not the right fit, we’ll tell you.
Either way, the conversation is worth your thirty minutes.
Marketing outcomes depend on offer-market fit, execution quality, and platform conditions that vary across businesses. Specific results are discussed and calibrated to your situation during the strategy call.