Strategy call.
Thirty minutes. We listen to your offer, your current call volume, your qualification standard, and what’s breaking today. If we’re a fit, we move forward. If we’re not, we’ll tell you — and likely point you toward someone who is.
Sales Department
Marketing makes the phone ring.
We answer the conversation.
A managed Sales Department for operators whose pipeline outgrew their capacity to answer it themselves. Inbound coverage. Qualification against your script. Warm closer hand-offs for the deals that fit your criteria. Monthly investment by minute allocation — none of the overhead of hiring a desk, none of the limits of leaving the phones to voicemail.
Fit
Where you are shapes the conversation.
Most businesses don’t lose customers to bad products — they lose them to missed calls, slow follow-ups, and qualification holes nobody fixes. We’ve been there. Every founder has a starting point for needing real call coverage. The strategy call is the same regardless of where you are — we’ll be honest about whether the Sales Department fits your stage today, or whether the more useful conversation is about what to build first.
If you’re earlier in the journey:
- 01
Solo founder still answering your own phones. If call volume is light enough that you handle it personally without losing ground on other work, keep doing that. Founder-led sales beats anything we’d build at this stage. The strategy call is still worth it — we can help you map simple systems so you don’t miss the right calls while you grow.
- 02
Team already covering calls effectively. If your team has dedicated phone coverage converting at the level you’d want from us, don’t fix what isn’t broken. We’d be replacing a working system. The right time to talk is when coverage gaps start showing up.
- 03
Offer still mid-validation. If “what to say on the call” is still changing every week, a managed Sales Department can’t help yet. Get the script stable by talking to prospects yourself first. Reach out when the script settles.
If any of this is you — we’re not turning you away. We’re being honest about timing. The strategy call is still worth having.
If the timing is right for a Sales Department:
- Marketing is producing more inbound conversations than you can return inside 24 hours.
- You’ve watched warm leads go cold because nobody picked up before they moved on.
- Your operators are answering qualification questions they’re frankly too senior to be answering.
- You’re hesitant to spend more on marketing because the bottleneck quietly shifted from acquisition to the phone.
If you’re somewhere in between, that’s exactly the kind of nuance a strategy call sorts out.
What we run for you
The shape of the service.
Inbound coverage.
Calls to your business line route through a managed phone system staffed against your business hours — including coverage windows most teams miss. Whether you pick up or not, the call gets handled within the coverage scope.
Qualification against your script.
During onboarding, we capture the exact questions your team needs answered before a call gets your time — pricing, timeline, geography, deal size, whatever your filter is. Callers are qualified against your filter before warm transfer.
Warm closer hand-offs.
Qualified deals route to a closer — either yours or ours, by deal size and complexity. Cold leads aren’t dropped; they’re routed appropriately based on the engagement scope. The closing model is laid out in the next section.
Honest usage reporting.
Dashboard updates every month: minutes consumed, top-up balance, qualified-call counts, overage status — visible in the dashboard, and explainable on request. If there’s ever a number you don’t understand, we’ll walk you through it.
Closing model
Our closers get paid for the close — not for being on the phone.
Two compensation structures, depending on deal size. Both protect closer effort on smaller wins and align incentive with your outcome on larger ones. Smaller deals run on commission; high-ticket deals run on a flat fee per held strategy call.
The structure that applies to your business gets walked through on the strategy call, and the full picture — the rates, thresholds, and structure — sits in your dashboard once you engage. You’ll have visibility into what’s being paid out and why.
The engagement
Four steps from strategy call to live coverage.
Onboarding.
Your script, qualification criteria, and routing rules get captured and loaded into the system. Coverage hours confirmed against your business. Coverage typically goes live within the first couple of weeks of signing, calibrated to your onboarding pace.
Coverage live.
Your inbound line starts answering through the managed system. Calls qualified, routed, logged. Operator dashboard shows the live picture — calls, minutes, and transfers visible as they happen.
Monthly visibility.
Usage panel updates every month: minutes consumed, top-ups, overage, closer commissions — the relevant numbers for the month. Adjust tier, add packs, or scale down at any cycle. No contracts. Month-to-month.
Investment
Starting at $1,997/mo for YMA clients · $2,997/mo standard.
Tier sizing depends on your monthly minute volume. Operators often start at the entry tier and scale up after the first month of real coverage tells us where the volume actually lives. Detailed allocation, top-ups, overage, and closer compensation are walked through in the strategy call — and visible in your dashboard once you engage.
From the founder
“I built this Sales Department because I watched too many marketing wins go cold on a missed call. Not lost leads — won leads that nobody got back to. If your marketing is working but the phone’s the bottleneck, this is what we built for. If your marketing isn’t working yet — that’s a different conversation, and we’ll have it openly with you.”
— Les Yancey, Founder · Disabled Navy veteran
The next step
The first step is a 30-minute call.
Whether the Sales Department turns out to be the right next move or not, the call is worth it. You’ll get a real read on your current call volume, what looks to be bottlenecking the work, and whether we’re the team you’d want answering your phones. If we’re not the right fit, we’ll tell you.
Either way, the conversation is worth your thirty minutes.
Marketing outcomes depend on offer-market fit, execution quality, and platform conditions that vary across businesses. Specific results are discussed and calibrated to your situation during the strategy call.